Privacy Policy

Last updated: 2026-08-27

This Privacy Policy explains how JC LAND (the "Site", "we", "us" or "our") collects, uses, shares and protects the personal information you provide when you visit or make a purchase on our website. We respect your privacy and are committed to protecting it in accordance with applicable law, including the laws of Hong Kong.

1. Information We Collect

When you use our site, we may collect the following categories of information:

• Account information — name, surname, email address, phone number, country, province, and delivery address you provide when creating an account or placing an order.
• Order information — products purchased, billing and shipping details, and communication preferences.
• Payment information — processed securely by our payment service providers; we do not store your full card details.
• Technical data — device type, browser, IP address, pages visited and cookies used to improve your experience.

2. How We Use Your Information

• To process and fulfill your orders, including payment and delivery.
• To manage your account and provide customer service.
• To send you order updates and, if you opted in, marketing about our products.
• To prevent fraud, maintain security and comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We share personal data only with trusted third-party service providers who help us operate the site — such as payment processors, logistics/courier partners and IT providers — and only to the extent necessary to provide our services. We may also disclose information where required by law or to protect our legal rights.

4. Cookies

We use cookies and similar technologies to remember your preferences, understand how the site is used and improve performance. You can control or disable cookies through your browser settings; however, some features may not work correctly without them.

5. Data Security and Retention

We apply reasonable technical and organizational measures to protect your information. We retain personal data only as long as necessary to fulfill the purposes described in this policy and to comply with legal, accounting or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information. To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time.

7. Contact Us