Contact Us
Last updated: 2026-08-27
We are happy to help with any questions about our products, an existing order, sizing, shipping or returns. Our customer service team will respond to you as soon as possible, typically within 1–2 business days.
Customer Service
- Email: service@jcland.shop
- Customer Service Page: you may also reach us through the "Customer Service / Support" page in your account.
Our Company Information
Beijing Youkongbang Network Technology Co., Ltd.
Floor 6, North Annex, Building 3
No. 17 Zhongguancun South Street, Haidian District
Beijing, China
Unified Social Credit Code: 91110108306557629L
Floor 6, North Annex, Building 3
No. 17 Zhongguancun South Street, Haidian District
Beijing, China
Unified Social Credit Code: 91110108306557629L
Support Hours
Monday to Friday, 9:00 – 18:00 (HKT). Messages received outside these hours will be answered on the next business day.